FAQ
Omora Products
Yes. Every Omora formula is made without pore-clogging or irritating ingredients, and each product has been clinically tested on a sensitive skin panel before launch. The lightweight, breathable textures sit comfortably on skin without feeling heavy — designed for continued support, day after day, even for the most reactive skin.
Yes. Every Omora formula goes through clinical testing on a sensitive skin panel before launch. Each product is designed and vetted with acne-prone and reactive skin in mind from day one — so nothing makes it to the lineup until it's been proven safe and wearable for the people Omora was built for.
Omora formulas are built around skin-supporting ingredients like squalane, green tea, and ceramides — the same ingredients that strengthen the skin barrier, deliver lightweight hydration, and lend antioxidant protection also give Omora products their signature meltable, weightless feel. Nothing heavy. Nothing that sits on the skin. What's left out matters just as much: that’s why none of our products have pore-clogging ingredients, common irritants, or fragrances.
Yes. Every Omora product is 100% vegan and 100% cruelty-free (plus we’re Leaping Bunny certified)!
Shipping & Delivery
In-stock orders ship within 2 days. You'll get a tracking email the moment your order ships — no guessing.
Pre-orders are a little different. See below.
Once your order ships, USPS Ground typically delivers in 1 to 5 business days depending on your location. So start to finish, you're looking at about 4 to 8 business days from the day you order.
We offer free shipping on orders over $40. Under $40, it's a flat $5.95.
Right now, we ship anywhere in the United States.
But stay tuned, international shipping is on its way. If you're outside the US and want to be first to know when we expand, sign up for our newsletter.
Returns
We want you to love what you ordered. If something isn't working for you, email returns@omorabeautylab.com within 30 days and we'll get you a store credit, as long as the product is new or very gently used.
Email returns@omorabeautylab.com with your order number and what happened. A real person will reply within 1 business day.